Rules and Regulations

General Conditions

Availability – Please ensure that passengers are able to fly on the scheduled date and time. Cancellations are non refundable.


Duration – The Cloud Chaser Ride lasts approximately one hour. Subject to landing, location and constantly changing weather conditions


Child Passengers – Child Passengers are strictly dependent on the package and may not be suited for the flight. Please discuss prior to flying with Cloud Chasers


Alcohol – Cloud Chasers reserves the right to cancel flights without refund if passengers show signs of intoxication. Champagne packages are toasted upon completion of the flight.


Certified Aircraft – Cloud Chasers flights are conducted by licensed Pilots using certified balloons.


Cancellations / Refunds– Cloud Chasers reserves the right to cancel flights due to security, weather or safety. The last flight decision is made at the launch destination just prior to the flight. We have a No Refund Policy. Refunds are not issued due to cancelations from weather, high winds, wet/muddy fields, fear of heights and other situations that may arise.


Authority – The Cloud Chaser Pilot responsible for you flight is the sole charge on the flight. The Pilot reserves the right to remove any passengers or objects which deem a threat to the safety of the flight.


Accomodations – Cloud Chasers is not responsible for lost or damaged personal belongings nor is responsible for the travel costs of the passengers (within the General Flight Packages).


Waiver Agreement – By scheduling a Flight with Cloud Chasers Balloon Rides – The passengers have agreed to the “Waiver and Exclusion Agreement”.